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Incident Report for Sellbrite

Resolved

The issue was resolved by updating the underlying hardware with our vendor. All systems are confirmed good.

Posted Mar 09, 2022 - 07:45 PST

Monitoring

The last issue was a blip from the underlying system. We will continue to monitor and respond accordingly.

Posted Mar 08, 2022 - 13:32 PST

Investigating

Despite our efforts the issues remain. We're investigating this new round of difficulties.

Posted Mar 08, 2022 - 12:59 PST

Monitoring

We coordinated with our DB vendor on a solution. They have updated some configs to improve the robustness of our system. All systems are back to normal and we're monitoring the situation.

Posted Mar 08, 2022 - 12:45 PST

Identified

We have identified a database hardware issue and are working on a resolution.

Posted Mar 08, 2022 - 11:47 PST

This incident affected: Sellbrite App.