Sellbrite for Shopify - Orders failing to forward for fulfillment

Incident Report for Sellbrite

Resolved

This incident has been resolved.
Posted May 15, 2025 - 14:36 PDT

Update

A fix has been implemented and we are monitoring the results.
Posted May 15, 2025 - 14:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 15, 2025 - 11:31 PDT

Identified

A fix has been identified for the order forwarding issue and we are working to implement.
Posted May 15, 2025 - 09:08 PDT

Investigating

We are receiving reports of orders failing to forward to Shopify for our Sellbrite for Shopify configuration and are currently investigating the issue.
Posted May 15, 2025 - 07:16 PDT
This incident affected: Sellbrite App.