Overall Performance Issues

Incident Report for Sellbrite

Resolved

The archival of some of the data has completed and we were able to suspend the process for the remaining data. Our systems are fully performant.

Posted May 05, 2020 - 10:37 PDT

Monitoring

The archiving seems to have completed. We're monitoring our systems to accommodate any further work that needs to be done.

Posted May 05, 2020 - 08:42 PDT

Identified

We identified the problem as being caused an archive on an unusually large amount of data.

Posted May 05, 2020 - 08:30 PDT

Investigating

We are seeing system performance issues. Our team is taking compensatory measures and investigating a root cause.

Posted May 05, 2020 - 07:23 PDT

This incident affected: Sellbrite App.