Slow site response time for some merchants

Incident Report for Sellbrite

Resolved

Our efforts in addressing the system load were successful and we have improved our ability to better identify the offending behavior in the future.

Posted Sep 03, 2019 - 17:21 PDT

Update

Our team is continuing to look into the root cause of the issue. As this progresses we will continue our efforts to maintain site responsiveness for all merchants.

Posted Sep 03, 2019 - 12:37 PDT

Identified

Due to an increase in load on our systems some merchants may be experiencing site slowness. We have taken steps to alleviate the issue and will be working to identify and resolve the root cause.

Posted Sep 03, 2019 - 09:17 PDT

This incident affected: Sellbrite App.