Site load affecting some merchants

Incident Report for Sellbrite

Resolved

System performance has returned to normal and we have verified that orders are importing.

Posted Aug 21, 2019 - 10:59 PDT

Update

We monitored systems through the night and received reports of order import issues. We continue to monitor system performance and are investigating any potential importing issues.

Posted Aug 21, 2019 - 08:55 PDT

Monitoring

There was a system issue that affected a subset of our merchants. We took corrective action and are addressing the root cause.

Posted Aug 20, 2019 - 11:23 PDT

This incident affected: Sellbrite App.